Privacy Policy – How 2je bat Protects Your Data

1 Who We Are

This Privacy Policy applies to the 2je bat online gaming platform, accessible at 2jebat.net. When we refer to "2je bat", "we", "us" or "our" throughout this document, we mean the platform and the team responsible for operating it.

2je bat is an online gaming platform built specifically for players in Pakistan, offering sports betting on cricket, PSL, T20 internationals and other sports, alongside live casino, slot games and fish games. All transactions on the platform are conducted in Pakistani Rupees (PKR).

This Privacy Policy explains how 2je bat collects, uses, stores, shares and protects the personal data of players who register for an account and use the platform's services. It should be read alongside the Terms and Conditions, which govern your use of the platform more broadly.

2 Data We Collect

The personal data 2je bat collects falls into the following categories. We only collect data that serves a clear purpose related to operating your account and delivering the platform's services.

We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions or health information. The data we collect is limited to what is reasonably necessary to operate a gaming platform securely and fairly.

3 How We Collect It

2je bat collects your personal data through the following channels:

• Direct registration: When you create a 2je bat account you provide your name, date of birth, email address and mobile number. This information is entered by you voluntarily as part of the sign-up process.
• Identity verification: When we ask you to verify your account, you may submit a copy of a government-issued ID. This document is processed solely for age and identity confirmation purposes.
• Deposits and withdrawals: When you make a PKR deposit via JazzCash, Easypaisa, Raast, bank transfer or card, the payment provider shares a transaction reference with 2je bat to confirm the deposit. We do not store full card numbers or mobile wallet PINs.
• Platform activity: As you use 2je bat — placing bets on cricket or PSL, spinning slots, playing live casino or fish games — your gaming activity is automatically logged as part of your account history.
• Device and technical data: Your browser and device automatically transmit certain technical data when you connect to 2je bat, including your IP address, device type and session information. This is standard web technology and applies to all websites you visit.
• Cookies and similar tools: 2je bat uses cookies and local storage to maintain your login session, remember your preferences and understand how the platform is being used. See Section 6 for full details.

4 Why We Use Your Data

Every piece of personal data that 2je bat processes has a specific purpose. The table below sets out the main reasons we use your data and the basis on which we do so.

• To operate your account: Your identity and contact data are used to create and maintain your 2je bat account, allow you to log in securely and communicate with you about your account when needed.
• To process PKR transactions: Financial data is used to process deposits from JazzCash, Easypaisa, Raast and bank transfers, settle winning bets and handle withdrawal requests to your verified payment method.
• To verify your identity: Identity documents are reviewed to confirm you are over 18 and that your account details match your verified identity. This is a standard requirement for any real-money gaming platform.
• To keep the platform secure: Technical and usage data helps 2je bat detect unusual login patterns, identify potential fraud and protect player accounts from unauthorised access.
• To provide customer support: When you contact 2je bat support, your account data and transaction history may be accessed by the support team to investigate and resolve your query.
• To monitor responsible gaming: Gaming activity data is used to power the responsible gaming tools available in your account — including deposit limit tracking and session length monitoring — and to flag patterns that may indicate a player needs support.
• To improve the platform: Aggregated, anonymised usage data helps 2je bat understand which features are popular, where players encounter problems and how the platform can be improved over time.
• To send communications you have opted in to: If you have opted in to marketing communications, your contact data will be used to send you promotional updates such as new game releases, bonus offers and cricket betting promotions. You can opt out at any time.

5 Payment Data Handling

Because 2je bat handles real-money PKR transactions, how we treat your financial data deserves its own dedicated section. Here is exactly what happens with your payment information:

• JazzCash and Easypaisa: When you deposit via JazzCash or Easypaisa, the payment is processed between your mobile wallet and 2je bat's payment gateway. 2je bat receives a transaction reference number and the PKR amount confirmed. We do not store your JazzCash PIN, Easypaisa login credentials or mobile wallet account password at any point.
• Raast transfers: Raast instant bank transfers are confirmed through Pakistan's national payment infrastructure. 2je bat receives the sender's bank reference and PKR amount. Full bank account details beyond what is needed for deposit matching are not retained.
• Bank transfers: For standard bank transfers, 2je bat retains the account reference provided by your bank sufficient to match the incoming deposit to your 2je bat account.
• Card payments: Card transactions are processed through a PCI-DSS compliant payment gateway. 2je bat does not store full card numbers. Only the last four digits and card type may be retained for the purpose of matching withdrawals back to the correct payment method.
• Withdrawal records: PKR withdrawal records — including the payment method used, the amount and the transaction date — are retained as part of your account financial history for the data retention period described in Section 8.

6 Cookies and Tracking

2je bat uses cookies and similar browser-based storage mechanisms to make the platform work properly and to understand how it is being used. Here is a plain-language breakdown of what we use and why:

• Session cookies: These keep you logged in as you move between pages on 2je bat. Without session cookies you would be logged out every time you navigate to a new page. Session cookies are deleted automatically when you close your browser.
• Preference cookies: These remember choices you have made — such as your preferred language or notification settings — so you do not have to re-enter them every time you visit.
• Analytics cookies: 2je bat uses anonymised analytics data to understand which parts of the platform are used most, where players drop off and how page load times can be improved. This data does not identify you personally.
• Security cookies: Certain cookies are used to detect suspicious login behaviour and help protect your account from unauthorised access attempts.

2je bat does not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external ad networks. You can manage cookie settings through your browser. Note that disabling session cookies will prevent you from logging in to your account.

7 Sharing Your Data

2je bat does not sell your personal data. We share your data only in the following limited and specific circumstances:

• Payment processors: To process PKR deposits and withdrawals, 2je bat shares the minimum necessary transaction data with payment providers including JazzCash, Easypaisa, Raast and card payment gateways. These providers are bound by their own privacy and security obligations.
• Identity verification services: Where a third-party identity verification tool is used to check government-issued ID documents, your identity data is shared with that service for the sole purpose of completing the verification check.
• Platform infrastructure providers: 2je bat uses cloud hosting and security services to keep the platform running. These providers may process your data on our behalf under strict data processing agreements and are not permitted to use your data for their own purposes.
• Legal and regulatory obligations: Where required by applicable law or in response to a valid legal request, 2je bat may disclose certain account or transaction data to the relevant authority. We will not disclose more than is strictly required by the legal obligation.
• Fraud prevention: In cases of suspected fraud, money laundering or other serious prohibited activity, limited account data may be shared with fraud prevention bodies or financial intelligence units as required.

Outside of the circumstances listed above, your personal data stays within 2je bat and is not shared with any other business, marketing partner or third party.

8 Data Retention

2je bat retains your personal data for as long as your account is active and for a defined period after your account is closed. The retention periods for different categories of data are as follows:

• Account and identity data: Retained for the duration of your account and for five years after your account is permanently closed. This retention period reflects standard financial record-keeping practices for real-money platforms.
• Financial and transaction data: PKR deposit records, withdrawal records and bet settlement data are retained for five years from the date of the transaction.
• Gaming activity logs: Bet histories, game session records and responsible gaming tool usage are retained for five years to support dispute resolution and responsible gaming monitoring.
• Support communications: Records of support interactions are retained for two years from the date of the last contact.
• Technical and usage data: Anonymised analytics data is retained indefinitely in aggregate form. IP address logs associated with specific login events are retained for 12 months.

When the applicable retention period expires, personal data is deleted or anonymised so that it can no longer be linked to you. Data that is required to be retained by law cannot be deleted before the legally mandated period expires, even if you request account deletion.

9 Your Rights Over Your Data

As a 2je bat account holder you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] from the email address registered to your account.

10 Account Security and Your Responsibilities

2je bat uses industry-standard technical measures to protect your personal data. These include encrypted data storage, secure HTTPS connections for all platform pages, hashed password storage and access controls that limit which team members can view sensitive account information.

However, the security of your account also depends on the steps you take. To protect your personal data on 2je bat:

• Use a strong, unique password for your 2je bat account that you do not use on any other site or app.
• Do not share your password with anyone — including people you trust. 2je bat staff will never ask for your password.
• Log out of your account when using a shared device or a device that is not your own.
• Contact 2je bat support immediately if you suspect someone else has accessed your account.

While 2je bat takes every reasonable measure to protect your data, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to affect your rights or interests, we will notify affected account holders promptly.

11 Children's Privacy

2je bat is strictly an adult platform. No person under the age of 18 is permitted to register for an account, make a deposit or engage in any gaming activity on 2je bat.

We do not knowingly collect personal data from anyone under 18. If you believe a minor has registered a 2je bat account, please contact our support team immediately so the account can be investigated and closed. If we discover that personal data has been collected from a person under 18, that data will be deleted and the account closed without delay.

If you are a parent or guardian and you are concerned about a young person's access to online gaming, please visit our Responsible Gaming page for guidance on how to manage access and set appropriate controls.

12 Changes to This Privacy Policy

2je bat may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in the services we offer or changes in applicable legal requirements. When meaningful updates are made, we will notify active account holders through a platform notification or an account inbox message.

The "last updated" date at the top of this page will always reflect when the most recent changes were made. We encourage you to check this page periodically, particularly if you have been a 2je bat player for some time. Continuing to use the platform after an updated Privacy Policy is published means you accept the revised terms.

Minor clarifications — such as fixing typographical errors or adding plain-language explanations that do not change the substance of the policy — may be made without advance notice.

13 Contact Us

If you have any questions about this Privacy Policy, want to understand more about how your data is used, or wish to exercise any of your data rights, please get in touch with the 2je bat support team.

For matters related to your account's responsible gaming settings, deposit limits or self-exclusion, please visit the Responsible Gaming page which has step-by-step guidance for each available tool.